Help Center
FAQs
Are your Lab-Grown Diamonds certified?
Our diamonds are of top quality and have the highest rating (Type IIA) in the industry.Our Lab-Grown Diamonds are tested and certified by IGI standard ( International Gemological Institute ).Each diamond is laser inscribed with a unique serial# for authenticity identification and fraud prevention.
What type of payments do you accept?
We accept:
MasterCard , Visa, Amex, PayPal, Apple Pay, Discover, Google Pay, Amazon Pay, Bitcoin , Bitcoin Cash, Ethereum and Litecoin
MasterCard , Visa, Amex, PayPal, Apple Pay, Discover, Google Pay, Amazon Pay, Bitcoin , Bitcoin Cash, Ethereum and Litecoin
How do I pay with Bitcoin, Bitcoin Cash, Ethereum or Litecoin?
Cryptocurrentcy is another popular electronic method of payment that is secure, fast and instantaneous. Coinbase ( https://www.coinbase.com) is our processor of choice and it is trusted by many large companies in the industry.Coinbase support : https://support.coinbase.com/
Do you accept wire transfers?
Yes, we accept wire transfers.
Please contact us for transfer information
Please contact us for transfer information
Which shipping carrier do you use?
We use all major carriers
UPS , FEDEX, & USPS
UPS , FEDEX, & USPS
Do you provide free shipping?
FREE expedited shipping on all purchases.
What is your return policy?
All purchases are covered by our "no questions" asked 30 day guarantee.
If for any reason you are not satisfied with your purchase, simply return it for a full refund within the 30 day period.
If for any reason you are not satisfied with your purchase, simply return it for a full refund within the 30 day period.
Product return instructions?
Email at info@izodiamonds.com for further instructions.
We will not accept any returns without prior authorization.
We will not accept any returns without prior authorization.
